HanStone Care & Maintenance

HanStone Quartz Surfacing Logo


HanStone Quartz is easy to maintain. It is a non-porous material that is highly resistant to stain, scratches
and heat. However, it is not stain, scratch, or heat proof. Following the proper care and maintenance recommended
by your professional HanStone Quartz distributor or installer,to keep the HanStone Quartz surface beautiful
for many years.

Simply clean with soap and water on a regular basis to keep the lustrous gloss and radiant sheen. Use warm water
and a damp cloth with a small amount of non-abrasive cleaner that does not contain bleach. Although HanStone Quartz
is resistant to stain, spills should be as soon as possible. Liquid spills and stains from fruits, vegetables, or
other foods should be wiped up and cleaned with soap and water.



Preventing Damages

Heat

HanStone Quartz is designed to be resistant to heat and can withstand exposure to normal cooking environment for brief
periods of time without being damaged. Although HanStone Quartz withstands heat better than most surfacing materials on
the market, all surfacing materials,including stone, can be damaged by extreme temperature changes, whether prolonged
or sudden. Trivets and hot pads should be used when placing hot skillets, pans, crock-pots or other heat generating
kitchenware on the surface.

Scratches

HanStone Quartz's durable surface is designed to withstand normal use. While it is resistant to scratches, cuts, and
chipping, cutting directly on the quartz surface should be avoided. Using cutting boards and taking care not to drop or
move heavy objects on the surface will help to ensure long-lasting beauty.

Chemical

Avoid exposing HanStone Quartz to any strong chemicals and solvents. It is important to note that some of these chemicals
and solvents can be found in household items like paint removers, paint and stain strippers that contain trichlorethane or
methylene chloride, nail polish removers, bleach, furniture cleaners, oil soaps, permanent markers or inks, and chemicals
with high alkaline/PH levels(oven cleaners, drain openers, etc.). Avoid using cleaning products that contain oils, powders
or abrasives. Although long-term or frequent exposure must be avoided at all times, the following products may be used
with short-term exposure(removing and rinsing immediately after application with water) to clean difficult stains or
residues. Always handle such cleaning agents with care and rinse the applied surface with water completely afterwards.

Recommended Cleaners

  • Simple Green
  • 10x Stone Polish
  • Magic Eraser by Mr. Clean
  • Soap and Water
  • Denatured Alcohol
  • Hopes Surface cleaner
  • Rock Doctor cleaner

**All products must have all excess removed immediately after application with water and cloth. Prolonged exposure
may ruin the surface of the slab.**

On stubborn or dried spills where routine cleaning procedures do not work, use a non-abrasive cleaning pad along
with the following recommended cleaners:

If gum, nail polish, paint, or other substances are accidentally allowed to adhere to the surface, they can be removed
with the use of a plastic scraper or putty knife to gently scrape off the substance and by following routine cleaning
procedures.

Chemicals to Avoid

The below list of chemicals should be avoided with HanStone Quartz; however, the below list is not a complete list,
and there may be other chemicals not listed here that may damage HanStone Quartz. The effect of any chemical usage
on HanStone Quartz is ultimately dependent on the type of chemical,the length of exposure, and the degree of
concentration.

  • Oil soaps, bluing agents, dyes,stains, paint thinner or strippers.
  • Solvents such as acetone, nail polish, lacquer thinner, or bleach (short-term exposure is acceptable for purpose
    of cleaning difficult stain 
  • based on removing and rinsing applied area within 5 minutes).
  • Chlorinated solvents such as trichloroethylene or methylene chloride.
  • Benzene, toluene, methyl ethyl ketone.
  • Concentrated acids such as hydrocyanic acid, hydrofluoric acid, hydrochloric acid, sulfuric acid, nitric acid.
  • Chemicals with high alkaline/PH levels (pH > 10)


**If any of the substance listed come into contact with HanStone Quartz, rinse with plenty of water and follow routine
cleaning procedures immediately.


Velour Finished Countertops

Matte finish and honed materials have been popular for a number of years in granite, quartz, and other hard surfaces.
Designers and consumers see honed display tops in a showroom and determine this is the desired look for their project.
HanStone’s new Velour finish is a smooth non-gloss surface finish with low reflectivity.

  • The new Velour finish will show more signs of daily use, requiring more frequent cleaning and daily maintenance than
    other HanStone polished finishes. 
  • Due to the finish characteristics, grease and oils from cooking, and even fingerprints show up darker and can give the
    countertop surface a blotchy appearance.
  • Unless a grease-cutting agent or detergent is used to clean the surface, these oil blotches just get moved around the
    surface.

Cleaning

Since the Velour finish will show more signs of daily use, when compared to a polished finish, you should clean your
Aramis countertops with soap and water on a regular basis to keep the finish looking new. Use warm water and a damp
cloth with a small amount of cleaner that does not contain bleach. For oil and grease removal use a product that cuts
grease such as Dawn dishwashing liquid. Aramis, like all HanStone quartz products, is scratch resistant but not scratch
proof. Often surface mars can be removed using a non-abrasive cleaning pad along with a mild abrasive such as Soft Scrub.
HanStone Quartz is resistant to stains however, spills should be cleaned as soon as possible. Liquid spills and stains
from fruits, vegetables, or other foods should be wiped up immediately and cleaned with soap and water. For dried or
stubborn stains, the use of a mild abrasive cleaner such as Soft Scrub is the Velour finish.