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Residential Lifetime Warrenty

If properly cared for, there should never be a problem with your ColorQuartz Surface. Please carefully read the
terms and conditions of the ColorQuartz Warranty. Quartz is an extremely hard material and will offer you one of
the best solutions for your residential countertop
.


Terms and Counditions

This warranty applies to the Original Purchaser of ColorQuartz products. If the product was purchased through a
builder (for a newly constructed home), the warranty would apply to the First Owner of the property who purchased
and installed ColorQuartz Surfaces in his/her residence. This warranty does not cover any residence where the
First Owner is not the occupant.

This warranty expires upon transfer of ownership of the property to subsequent parties. This warranty is not
transferable and does not cover claims made by subsequent owners of your home.

This warranty applies only to ColorQuartz Surfaces which have been permanently installed in an interior
application and has not been removed from the original installation area(s).

This warranty applies only to surfaces which have been maintained according to the ColorQuartz Care & Maintenance
guidelines. This warranty does not cover damage caused by product mishandling, improper care and maintenance,
impact damage, heat damage, physical and chemical abuse, and damage resulting from exposing the product to extreme
weather conditions.

This warranty does not cover chips, scratches, color variances, thermal shock, misuse or improper/ defective
fabrication. Make sure to check your ColorQuartz countertops thoroughly at the time of installation. ColorQuartz
is highly resistant to scratches, but it is not scratch proof. No direct cutting should be done on the surface.
Proper care and maintenance must be followed at all times – refer to the ColorQuartz Care & Maintenance Guide.

In case of product manufacturing defects, ColorQuartz USA Inc. has the option to repair or replace the product
only. If replacement is required, exact color matching cannot be guaranteed.

This is a product warranty only. It does not cover additional labor to remove, fabricate and/or re-install
ColorQuartz countertops, or any other tasks necessary to complete the replacement or removal of the defective
material. These labor cost are the responsibility of the customer.

This warranty does not cover additional modifications or supplemental repairs such as structural changes, plumbing,
electrical, cabinets, tiles, etc. that may be necessary to complete the repair or replacement of ColorQuartz
products covered under this warranty. These material and labor costs shall be the responsibility of the customer.

This warranty only applies to polished finishes. It does not apply to surfaces with honed and textured finishes.

This warranty does not cover finishes that have been altered from their original ColorQuartz factory-applied finish.
Any issues arising from the practice of “additional and/or in shop honing” are the sole responsibility of the
fabricator who performed the process and/or the owner who purchased the original ColorQuartz Surface.

This warranty does not cover any failures due to inadequate support for the installation. This includes overhangs
in excess of recommended support guidelines or an unsupported base.

As ColorQuartz contains natural quartz, this warranty does not cover natural variations in the color, size, and
pattern movement of the natural quartz. These characteristics are inherent in the stone.

This warranty does not cover flooring applications.

This warranty does not cover ColorQuartz products exposed to outdoor weather and climate conditions, abnormal use
or conditions, or abuse in any way. Abnormal use or conditions include, but is not limited to, damage from mishandling
or misuse, damage from excessive heat or exposure to weather conditions, exposure to ultraviolet light, physical or
chemical abuse, and damage from improper care and maintenance. Do not use products like SOS, oven cleaners, bleach,
silver cleaners, tarnish removers, or any other similar products. Do not attempt to seal the product or use any abrasive
or harsh scrubbing pads. Never use paint removers, strong alkaline, acid or oxidizers substances and products with pumice.

This warranty does not cover seam appearance and seam performance. Seam performance can fail with shifting or movement
of the substrate, foundation and cabinets, or from thermal shock. Thermal shock can happen with roasting ovens, heat lamps,
crock pots, griddles, electric frying pans, or any source that can create excessive heat.

This warranty does not cover products if you, the customer, decide you do not like the product after installation due to
color, edging styles or other opinions based on personal preference.

ColorQuartz is not liable for any loss of direct or indirect, consequential, incidental, punitive, or any other similar
damages arising out of the use or inability to use the product in residential applications covered by this warranty. This
includes, but is not limited to, loss of use, loss of profits, business interruption, and/or any other losses.

ColorQuartz is not responsible for damages or injury caused by acts of God, job site conditions, architectural and engineering
changes, structural movement, acts of vandalism, and accidents that occurred at job sites that may cause damage to the material.

This warranty only applies to products that have been paid for in full.

In order to obtain service under this residential warranty, you must provide proof of purchase in the form of a copy of your
original invoice or receipt showing the name of the Owner who purchased and installed ColorQuartz products in his/her residence
(First Owner). Without proof of purchase, this warranty is void.

This residential warranty does not cover commercial applications for any use. Commercial use includes, but is not limited to:
apartments, rental properties, hotels, offices, or any other place of business. For commercial projects please refer to the
ColorQuartz Commercial Warranty.

ColorQuartz USA makes no other warranty, representation or guarantee, express or implied, with respect to its products, except
as expressly stated herein.

COLORQUARTZ USA RESIDENTIAL WARRANTY Version 2.1 January 2013 colorquartzstone.com